Simple tips on how to communicate more effectively on the phone in English intended for speakers of English as a second language. Gives tips on how to make telephone calls more effective and how to avoid common pitfalls. Also gives useful English phrases for making, receiving or connecting calls, general conversation, associated vocabulary and phonetic alphabets.

One of a series of simple English ebooks for a variety of everyday situations. Look out for the others already available in the Kindle store or coming soon.