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Service Design: From Insight to Implementation

価格: ¥0
カテゴリ: Kindle版
ブランド: Rosenfeld Media
Amazon.co.jpで確認

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.