The Effortless Experience: Conquering the New Battleground for Customer Loyalty
価格： ￥3,591
カテゴリ： ハードカバー
ブランド： Portfolio
関連商品
- The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Outside In: The Power of Putting Customers at the Center of Your Business
- Farm Don't Hunt: The Definitive Guide to Customer Success
- The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service
- Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
- What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
- Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
- The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
- The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results