"The tumultuous changes in the landscape of information technology over the last two years have led us to make extensive modifications in this edition of USING INFORMATION TECHNOLOGY - to do not just a revision but a remaking and reimagining of this computer concepts book."-Brian K. Williams & Stacey C. Sawyer A comprehensive storytelling approach to Computing Concepts. The 11th edition has been revamped to include emphasis on mobile computing cloud computing privacy/surveillance and big data.