Arriving at the great houses of 1920s London, fifteen-year-old Margaret's life in service was about to begin… As a kitchen maid – the lowest of the low – she entered an entirely new world; one of stoves to be blacked, vegetables to be scrubbed, mistresses to be appeased, and even bootlaces to be ironed. Work started at 5.30am and went on until after dark. It was a far cry from her childhood on the beaches of Hove, where money and food were scarce, but warmth and laughter never were. Yet from the gentleman with a penchant for stroking the housemaids' curlers, to raucous tea-dances with errand boys, to the heartbreaking story of Agnes the pregnant under-parlourmaid, fired for being seduced by her mistress's nephew, Margaret's tales of her time in service are told with wit, warmth, and a sharp eye for the prejudices of her situation.

The Pan Real Lives Series brings together some truly remarkable stories. From moving accounts of suffering and redemption to fun and fabulous confessions, entertaining adventures and touching tales of devotion, these are life-changing stories told from the heart.