This is Bill Eddy's book filled with lots of practical methods for handling High Conflict People (HCPs) in any setting, including neighbor disputes, workplace conflicts, family battles, with strangers, etc. HCPs target those close to them and people in positions of authority, so in this book Bill focuses on what to do when YOU are the Target of Blame—and how to avoid (or prevent) being one for long.

It is organized around 12 key Tips (5 Do’s and 7 Don’ts), that simplify large concepts into small, easy-to-remember phrases when you’re under the stress of a high conflict dispute. This book is for the general public, so you can give it to anyone.

The book includes a lot of his latest thinking and reading about the brain, personality development, interesting cases, and the importance of Negative Advocates on a community’s culture of conflict. It also has (of course) a cartoon for each chapter, from Peanuts, Dilbert, and The New Yorker.

Bill goes beyond the information in his previous books, which focused primarily on HCPs in legal settings. He explains the four most common High Conflict Personalities (Borderline, Narcissistic, Histrionic, Antisocial), with an emphasis on understanding their High Conflict Thinking—and why it is so contagious. Once again, he gives numerous examples—some real, some fictional—to demonstrate the very predictable dynamics of high conflict disputes. High Conflict People seem to be increasing in today’s conflicts worldwide.

As Bill says: “The issue’s not the issue; the High Conflict Personality is the issue.” So prepare yourself by reading IT’S ALL YOUR FAULT!