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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

価格: ¥0
カテゴリ: Kindle版
ブランド: McGraw-Hill Education
Amazon.co.jpで確認
The Customer Experience Edge helps organizations achieve a positive customer experience that earns them the competitive advantage in their industry—not just pleased customers that don’t necessarily add to the bottom line.