In Louder Than Words, thought leader and speaker Bob Kelleher distills vital employee engagement principles, culled from his many years of experience, into ten practical and transformative steps that will help companies maximize employee engagement - the key to capturing discretionary effort. While highlighting win-win engagement solutions, the author makes a case for creating and maintaining a corporate culture that attracts and retains the most productive and creative people. Throughout the book, specific best in class employee engagement and leadership company examples are shared, including those from Oracle, The Timberland Company, Beth Israel Deaconess Medical Center, ENSR, and AECOM. Readers will take away practical tools and examples to help them engage their workforce. A must read for anyone who manages people.