300w Heating Setting;Instant, Sun-like Warmth;Radiant Heat Source;Uses Less Energy Than Conventional Heater;Cool-touch Housing;Great for use as a desk heater;Energy efficient with an energy savings of 300 watts;Ultra-quiet operation, cool touch housing, built-in carrying handle;Internal heat limiting thermal cut-off function, tip-over safety switch;Measures 13.3 by 9.6 by 9.5 inches and weighs 3.4 pounds, kindly refer the user manual given below for troubleshooting steps.